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Yes — all Milroy Electrical technicians hold a current Queensland electrical contractor licence and are fully insured. You can verify any licensed electrician on the Queensland Building and Construction Commission (QBCC) register. We carry public liability insurance on every job, so you're covered from the moment we arrive.

We believe in honest, upfront pricing with no hidden surprises. Our first hour is $180, which includes the call-out fee — so there's no separate attendance charge on top. Any additional time is billed at $120 per hour. This structure is standard across the industry and we'll always confirm the expected cost before we start. For larger installations and upgrades, we provide a free fixed quote so you know the total price before any work begins.

Yes. Electrical emergencies don't keep business hours, and neither do we. Whether it's a complete power outage, sparking switchboard, tripped safety switch, or any situation that poses an immediate risk, call us any time of day or night and we'll get a licensed electrician to you as quickly as possible. Never attempt to fix high-voltage issues yourself — your safety comes first.

Probably yes — Queensland is rolling out some of the strictest smoke alarm laws in Australia. By 2027, all dwellings must have interconnected photoelectric smoke alarms in every bedroom, hallway, and on each floor level. For rental properties and homes being sold, compliance is required sooner. Smoke alarms older than 10 years must be replaced regardless. Only a licensed electrician can legally install hardwired alarms and issue the compliance certificate required for rentals and property sales. We handle the full upgrade and provide your certificate on the day.

Switchboard upgrades are one of our specialities — and for good reason. Many Gold Coast homes, particularly those built before the 1990s, still run on old ceramic fuse systems that were never designed to handle today's electrical loads: air conditioning, EV chargers, solar inverters, pool pumps, and modern appliances all draw far more power than older boards were built for. An outdated switchboard is one of the leading causes of electrical fires and frequent nuisance tripping.

Signs you may need an upgrade include frequently tripping circuits, flickering lights, a fuse board that still uses old-style fuses rather than circuit breakers, or any planned addition like solar, a battery system, or an EV charger. Modern switchboards include safety switches (RCDs) on every circuit, which are now required under Australian standards. We assess, quote, and upgrade switchboards across the Gold Coast.

We service the full Gold Coast region and Northern NSW — from Ormeau and Coomera in the north to Coolangatta and Tweed Heads in the south, and everywhere in between including Surfers Paradise, Broadbeach, Burleigh Heads, Robina, Nerang, and Helensvale. For non-urgent jobs we typically book within 1–2 business days. Same-day service is available where our schedule allows. Emergency call-outs are prioritised and we aim to attend as quickly as possible — just give us a call to confirm availability.

Absolutely. We install home EV chargers (wall boxes) and commercial charging stations across the Gold Coast. EV charger installation must be done by a licensed electrician — incorrect wiring can void your vehicle warranty and your home insurance. As part of the job, we assess your switchboard to ensure it has the capacity to handle the extra load; if an upgrade is needed, we'll include it in your quote. We also integrate chargers with existing solar systems so you can charge using your own generated power.

Yes — we supply and install home battery storage systems across the Gold Coast. A battery system lets you store the excess solar energy your panels generate during the day and use it at night or during a blackout, dramatically reducing your reliance on the grid and your power bills. With Gold Coast energy prices continuing to rise, battery storage is increasingly one of the best investments a homeowner can make.

We'll assess your current solar setup (or plan a combined solar and battery installation), recommend the right battery capacity for your household's usage, and handle the full installation including any switchboard work required. All installations are done to Australian standards and include the relevant compliance documentation.